Hervey Bay Real Estate Agency

No B.S. Code of Conduct


QLD Real Estate Code of Conduct. Real Estate Law. Ethics.

All Real estate agents in QLD must adhere to a Code of Ethics but we don’t believe that the status quo is good enough. Although we may not be able to single-handedly change the real estate industry— we will hold ourselves accountable to a much higher standard.

Every PROPERTY BROKERAGE broker/agent within our real estate team is held to our PROPERTY BROKERAGE No BS Code of Conduct ensuring that:

1. Our Buyers & Sellers are always represented by a fully Licensed Real Estate Agent / Broker. 

Although we do employ Real Estate Sales Persons— they are contracted to us as Personal Assistants to one of our Fully Licensed Real Estate Agents until such a time that they upgrade to the Full Real Estate Licence. We work this way because you are selling or buying what is typically your biggest asset.

2. We will not exaggerate or manipulate sales statistics. 

We’re proud of our totally honest sales history— we’re an open book. We won’t waffle on about sale stats about how much money we make or peddle BS internal awards because we are more concerned with ensuring Sellers and Buyers become delighted customers.

3. You have the final say in our performance. 

We ask every Buyer and Seller for feedback (not just those that love us). We want a 5-star review and we’ll go that extra distance to obtain it.

4. Transparency— (not BS or mind games).

We offer honest advice, upfront pricing & inclusions because we believe in total transparency.

5. We do what we know best. 

We won’t work in an area which we’re unfamiliar with and if not the best person for the job, we’ll find the person who is.

6. We’re passionate about flawless paperwork & details. 

We get the importance of legal paperwork— missed initials, clauses and shortcuts simply don’t cut it! We go beyond industry standards regards information and data collection such as accurate square meter measurements, floor plans and price details. We believe Buyers & Sellers are best served by accurate information.

7. We are actively engaged in real estate. 

Every PROPERTY BROKERAGE Broker/Agent deems real estate as their full-time career, resulting in being on top of current market conditions and statistics, as well as being committed to ongoing industry education and training.

8. We’re inclusive & fair. 

We value the Human Rights Code, respecting and treating people in the same manner as we ourselves like to be treated.

9. We will always represent our clients’ best interests over our own. 

Exactly how does that translate in the real world?
*We never inflate the value of a potential Seller’s home to win the listing
*We host open homes to sell the property we’ve been hired to sell rather than to pick up new Buyers for ourselves
*We create & utilise marketing designed to get our listings sold; not to advertise ourselves to neighbours
*We always negotiate any offer terms and prices solely in the best interests of our clients
*We never cherry-pick comparable sales just to make a deal happen as we prefer that our Buyers & Sellers are well informed

10. We never hold our clients hostage to a piece of paper/contract. 

We always endeavor to fix any problems that may arise while working with us— but if the issue simply cannot be fixed, we’ll happily release you from your contract. We don’t believe any Buyer or Seller should be contractually forced to work with someone if it is deemed that promises have been broken, etc.

For More Information about the QLD Real Estate Code of Conduct including Ethical and conduct standards in real estate Qld–
Check out the following websites about real estate law: REIA: Real Estate Institute of Australia  REIQ and RTA


REIQ code of conduct